We’re the only Customer Experience (CX) specialists in the UK and Ireland with 25 experts across the country supporting over 1000 clients.
We design and deliver some of the most advanced feedback programmes in the world. Having conducted over 300,000 Customer Experience Reviews and Customer Surveys, we are able to rapidly transfer our knowledge and expertise to create your perfect Customer Experience Improvement programme.
We’ll be there, supporting and partnering you every step of the way with CX Workshops, Business Mentoring sessions, Training, Focus Groups. Whatever it takes. It’s all part of the service we deliver based on our own unique ICX6 philosophy.
Increase your sales and profitability through improving your Customer Service experience is our raison d’être.