To search or verify a CPD Activity, use the search box below and enter the unique identifier code or course title.
Alternatively, use the A-Z and find the activity alphabetically.
Conference and Event Management
Although it does take plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention to detail, adaptability, effective delegating, and a lot of work. This two-day course will walk you through the process of event management, from the beginning stages of planning, to the final touches (like decorations, food, and music).
While this course is specifically for corporate event planning, the elements here can also be applied to more personal event planning like anniversaries, special birthday gatherings, weddings, and more. Essentially, we’re creating an effective and well-planned design that is ready for implementation and can be used over and over again.
3 CPD Credits
Conducting Effective Performance Reviews
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.
4 CPD Credits
Communications for Small Business Owners
Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course is to introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.
2 CPD Credits
Communication Strategies
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this course is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.
3 CPD Credits
Business Writing That Works
We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t.
In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This course will give participants the tools to become better writers.
2 CPD Credits
Business Succession Planning – Developing and Maintaining a Succession Plan
Change is a hallmark of today’s business world. Our workforce is constantly changing – people come and go and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This course will help you teach the basics about creating and maintaining a succession plan.
2 CPD Credits
Business Process Management
Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.
This course will introduce participants to business process management. Students will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.
2 CPD Credits
Business Leadership – Becoming Management Material
This course is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.
At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.
What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?
The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.
4 CPD Credits
Business Etiquette – Gaining That Extra Edge
If you’ve ever had an awkward moment where:
• You aren’t sure which fork to use,
• You don’t know which side plate is yours,
• You’ve ever had to make small talk with a Very Important Person and been lost for words…
Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make.
This course will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.
2 CPD Credits
Business Ethics for the Office
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment
2 CPD Credits
Building Relationships for Success in Sales
No one questions that making friends is a good thing. In this workshop, participants will discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
1 CPD Credits
Building an Online Business
The Internet has changed the way that we work, live, shop, and play. You can take advantage of this new way of doing business whether you want to set up a part-time venture or create the next million-dollar enterprise. This one-day course will give you everything that you need to build a successful online business.
1 CPD Credit
Understanding Personality Disorders
As outlined in our Child Protection and Parental Mental Health course, personality disorders can impair parenting capacity. In fact in 60-70% of child abuse cases there is a personality disordered parent.
It is therefore important that professionals have a good basic understanding of personality disorders.
This course looks at:
• Diagnostic criteria
• History of personality disorders
• Role of attachment and trauma
• Identify the ten main PD’s
• Explore in depth:
o Avoidant
o Narcissistic
o Borderline
o Antisocial
o Dependent
• Working with PD’s
• Treatment options
6 CPD Credits
Trauma Legacy – Developmental Trauma
Trauma creates a lasting legacy for so many children that lasts throughout their lifespan.
This course looks at developmental trauma in more detail and how we can work with children to improve their outcomes.
COURSE OUTLINE
1. Categories of trauma
2. Understand what developmental trauma is
3. The neurological response to trauma
4. Effects of Childhood Trauma
1. traumatic injury
2. traumatic grief
3. traumatic attachment
4. traumatic sexualisation
5. traumatic identity formation
5. 7 stages of developmental trauma
6. ACE’s as a social, educational and health issue
7. Recognising traumatised children and supporting them
6 CPD Credits
Developing Skills in Assessment and Analysis
As part of any work with children and families, you are making assessments and analysing the information provided. The aims of this course are:
• Understanding purpose of assessments
• Explain:
o the essential use of multiple hypotheses
o the role of intuition and logic in decision-making
o the difference between opinion and fact
o the role of evidence
o how to address common bias in situations of uncertainty and the reasoning of any conclusions reached and recommendations made.
6 CPD Credits
Child Protection and Parental Mental Health
We know that parental mental health can have a huge impact on outcomes for children and is a known risk factor for abuse.
• To understand your child protection responsibilities as a practitioner
• Know the current legislation concerning child protection
• Prevalence of parental mental health issues
• Impact of parental mental health on children
• Parental mental health as an ACE
• Identifying and responding to concerns
• Intervention models
• How to balance parents rights with child protection
6 CPD Credits
Attachment Based Approach To Parental Alienation
An Attachment Based Approach To Disordered Parenting” is based on the work by Dr Craig Childress whose work has provided a comprehensive framework for tackling the problem of “parental alienation” and given professionals a greater understanding of the role of attachment in disordered parenting.
The learning outcomes are:
• Personality and attachment
• The driving engine of alienation
• The Role-Reversal Core
• Inducing Symptoms
• The Trauma Reenactment Narrative
• The Child’s Experience
Lunch is provided and participants receive a certificate of completion to record on their CPD.
6 CPD Credits
Thai massage level 1
Learn the techniques used for a 1 hour Thai massage. Concentrating on palm & finger pressure throughout the body.
6 CPD Credits
Workplace Violence – How to Manage Anger and Violence in the Workplace
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive course includes everything a workplace leader needs to get started.
3 CPD Credits
Diversity Training – Celebrating Diversity in the Workplace
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team.
We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations. This course will give you ways to celebrate diversity in the workplace while bringing individuals together.
2 CPD Credits
