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Urinary catheterisation is a medical procedure used to drain and collect urine from the bladder. Our Catheterisation Course, designed for RGN’s & Care Staff, covers both theoretical and practical elements. By the end of the course attendees will be familiar with reasons for catheterisation, the equipment selection and the processes involved.
This course aims to ensure the learner has the knowledge and understanding to be able to care for clients in a safe and dignified manner, by demonstrating how to communicate effectively, and identifying how to promote and deliver person centred support.
This course will look at how to respond to complaints, the complaints handling process and how to identify incidents and errors.
You will find out who needs a written statement or contract and what information they should contain. There are processes to go through when a contract is varied or terminated which will also be covered in this module.
This medication online course provides all the knowledge requirements for the safe control, handling and administration of medicines in social and domiciliary care environments. This course is designed for managers or senior care workers to enable them to supervise or undertake the administration of medicines in their particular care setting and in accordance with current legal requirements. This medication online course meets the requirements for and covers in its entirety the Learning Outcomes for the “Knowledge Set for Medication” as defined by Skills for Care and Development in 2005: Following successful completion, individuals must be observed by a designated person to competently administer a range of medicines. We can provide registered students with a downloadable proforma for this purpose. Following successful completion of the theoretical and practical components, a manager may recognise an individual as a person designated for the administration of medicines.
The COSHH Regulations (2002) are designed to protect people against risks to their health when dealing with or being exposed to hazardous substances. The COSHH training course is designed for candidates who handle chemicals as part of their daily work. The COSHH course is ideal for induction or refresher training to the new regulations. Attendees of this COSHH training course will gain under-pinning knowledge of the below issues and therefore will be able to implement this in their specific work area.
Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.
This course will cover areas including: Definition of Dementia, explain the causes and how it affects the brain. Identify the symptoms of and diagnosis for dementia. Explain the range of treatments and approaches available for people with dementia. Define the law in relation to dementia sufferers and explain the principles of recording, data protection and confidentiality. Identify the key features of PCCP and be able to construct a person-centred care plan. Explain the main problems faced by people with dementia. Identify key aspects of the physical care and support required by dementia sufferers. Identify key aspects of the psychological and emotional care and support required by dementia sufferers.
This course has been designed to develop and support healthcare professionals who want to learn more about diabetes, and who may provide care for people with diabetes.
To ensure delegates gain an understanding of how nutrition has a direct connection with health and well-being.
This theory course presents Dignity, Privacy & Respect in a format that is both easy to digest and apply to the work environment. It will benefit all employees who work within a Health and Social Care environment. It will also benefit those who require this knowledge as part of their induction or as part of their company mandatory training programme. Successful completion of the training will give learners the under-pinning knowledge of Dignity, Privacy & Respect. It will enable learners to understand the above learning outcomes and be able to implement those outcomes within their working environment.
This training is a great source of information and advice for organisations and businesses, to ensure that services, policies and procedures comply with equality legislation and to open up their services to a wider range of users. Participants will leave with a general awareness of how to make services accessible and interact positively with disabled people.
In this module you’ll learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this course will guide you through the process.
This training course covers various important topics regarding display screen equipment (DSE) and how to adjust your workstation to suit you.
This programme is suitable for any healthcare practitioner who is involved in the administration of medicines.
Minimise the risk to your business from drug use and dealing by ensuring your staff can spot trouble before it happens. After training your staff will be able to spot the signs of drug use and behaviour that could indicate dealing. They’ll also learn how to handle it to minimise the risk to your business. The course looks at everything from drug classification to spotting the effects of drug use on people and is designed for everyone at all levels.
In this course you will learn you have a duty of care towards the people you support. This means that you have a duty to keep them safe from harm. You can do this by working safely, managing risks, safeguarding individuals and treating information confidentially.
This course is aimed at care workers who are involved with clients who suffer from epilepsy. Candidates will gain knowledge on the main effects of epilepsy and the importance of supporting services users to take medication as directed by their doctor. This course will also explore the different types of seizures and behaviour changes an individual may suffer from as a result of epilepsy.
This course aims to raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace. Equality and Diversity can be compromised by candidates own values, opinions, and prejudices, this course explores how prejudices develop and how they may influence people. Candidates will gain an awareness of discriminatory practice and gain knowledge on how to promote equal opportunities for all and recognise the value of diversity.
People fall because of a complex mix of factors. To reduce falling, it is important to identify these factors, and recognise those that could signify serious, but treatable, underlying medical problems.
